How to Unsubscribe
Unsubscribing from wan2.ai is simple and straightforward. We use standard Stripe payment processing, ensuring a secure and hassle-free cancellation process with no hidden cancellation barriers.
If you encounter any issues, feel free to contact us at [email protected]
Method 1: From the Credit Display Dropdown
The quickest way to manage your subscription is through the credit display dropdown menu:
- Click on your credit balance displayed in the top navigation bar
- In the dropdown menu, click on "Manage Subscription"
Method 2: From the Dashboard
Alternatively, you can access subscription management through your dashboard:
- Go to Dashboard → Credits
- Find the "Manage Subscription" button in the Subscription section
- Click the button to access your subscription settings
What Happens Next
After clicking "Manage Subscription", you'll be redirected to the Stripe customer portal where you can:
- Cancel your subscription immediately
- Schedule cancellation for the end of your billing period
- Update payment methods
- View your billing history
Your subscription will remain active until the end of your current billing period, and you'll retain access to all features until then.