Privacy Policy

Effective Date: April 2, 2025

Wan 2 AI (https://wan2.ai) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and non-personal information when you use our AI video generation services.


1. Information We Collect

a. Personal Information

We may collect the following personal information from you:

  • Name
  • Email address
  • Payment information (handled securely via third-party processors)

b. Non-Personal Information

We automatically collect:

  • Browser type and version
  • Device type and operating system
  • IP address and location (approximate)
  • Cookies and usage data for analytics and performance improvement

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate our services
  • Process payments and manage subscriptions
  • Send updates and service-related communications
  • Improve the performance and functionality of our site
  • Prevent misuse and enforce our Terms of Service

3. AI Content and Data Sensitivity

As an AI video generation platform, Wan 2 AI processes your inputs (text prompts, image references, or configuration settings) solely for the purpose of generating output. We do not store or use your inputs or outputs for model training or third-party purposes.

Users are reminded not to upload any sensitive, confidential, or personally identifiable media content, especially if it involves individuals who have not given explicit consent.


4. Sharing and Disclosure

We do not sell or rent your personal data. We may share your information only in the following situations:

  • With trusted service providers (e.g., payment processors)
  • When required by law or legal processes
  • To protect the rights, safety, or property of Wan 2 AI and its users

5. Cookies

We use cookies and similar technologies to:

  • Recognize returning users
  • Maintain session state
  • Analyze traffic and site usage

You can control cookie settings in your browser at any time.


6. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission over the Internet is 100% secure.


7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.


8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent to data processing

Please contact us at [email protected] for such requests.


9. Children’s Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect data from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users by email when significant changes are made.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]


Thank you for trusting Wan 2 AI.